The market today for many products is invaded with Chinese items. When we talk about scooters, you should know that half of the products you find anywhere are made in China. They are easily recognizable because of their lower prices when compared to other models, produced in America, Europe or Japan.
When we talk about quality, Chinese products do not enjoy a very good reputation, a fact that also affects the Roketa scooters that you can find on the market. There are many consumers that say that they have no reasons to complain about the Chinese scooters they have already bought, while other reviews that are posted online are not so appreciative. A good explanation would be that most of the customers that are satisfied with a product, usually do not jump on writing reviews online, as being too busy to enjoy the product as is.
What is bad?
One of the main disadvantages that users say that Roketa scooters have is the fact that the product includes too many defective or fragile parts that break after short usage. Also, other people say that the customer support is far from being reliable. Another comment on Roketa scooters refers to the fact that the item had to be started several times in order to warm up and start working, and the speed cable was very weak and it broke after just one month.
Customer service is, by far, one of things that buyers do not enjoy using when it comes to Roketa scooters. One reviewer says that the model they bought had a leak and it was discovered that the leak was coming from the gasket cover which was improperly installed. They received a new part, but they had to pay another $200 extra for the installment.
When parts of your scooter just fall off during usage, you cannot be a happy customer. And when the only answer you receive from the customer support is that you should check the nuts and bolts every time you go out for a ride with your new scooter, then you become an angry customer. Such angry customers already put together websites where they tell other people to avoid such products.
A matter of safety
To make things just, we should consider the reasons behind these complaints. First, you should know that there are far more Chinese scooters on the market than European or American models. This means that the more products are sold, the more complaints appear. Second, these products are sold by suppliers and distributors, which are not the same thing with the company that makes the Roketa scooters. When something bad happens, the buyer takes to issue to the company that sold the product, and they will receive customer support from that company only. If these companies are not as reliable as they claim, misunderstandings appear.
The best advice would be to buy your Roketa scooter from a dealer that already has an established reputation. Instead of just hunting for the lower price, try to keep this aspect in mind.
Author : Balva
http://www.articleclick.com/Article/Roketa-Scooters-Advantages-and-Disadvantages/1029052
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